Your information

Privacy notice.

This notice explains how Happy Living Care Limited handles personal information submitted through this website.

Who we are

Happy Living Care Limited, registered in England and Wales under number 11325655, is the controller for information submitted through this website. Contact us at info@happylivingcare.com or 0208 106 1463.

Information we collect

When you use our contact form, we collect your name, email address and message. The feedback form may also collect optional contact details and the feedback you choose to provide. Please do not include unnecessary medical or sensitive information in a website form.

How we use it

We use this information to respond to enquiries, consider feedback, and keep a record of communications where needed to manage the relationship. Our legal basis is taking steps at your request before a potential service relationship and, where appropriate, our legitimate interest in responding to communications and improving the website.

Sharing and retention

Form messages are sent to our business email provider, Resend, so that we can receive and respond to them. We do not sell personal information. We keep enquiry and feedback messages only for as long as reasonably necessary for the purpose they were collected, legal obligations, and good record management.

Your rights

Subject to legal limits, you can ask for access, correction, deletion, restriction, or a copy of your personal information, or object to certain processing. Contact us first using the details above. You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.

Last updated: 21 October 2026